Privacy Policy

Techeasy (“we”, “our”, “us”) operates the website www.techeasybd.com (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing & Shipping Address
• City, District, Postal Code
• Payment Details (processed securely via authorized payment gateways)
• Order History

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type & Version
• Device Information
• Operating System
• Pages Visited
• Time Spent on Pages
• Referral Source

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Remember login details
• Personalize user experience
• Analyze website traffic
• Run advertising & remarketing campaigns

You may disable cookies in your browser settings. However, some features of the website may not function properly without them.

2. How We Use Your Information

Techeasy uses collected data to:

• Process and deliver orders
• Provide customer support
• Send order confirmations & updates
• Improve products and services
• Send promotional offers (with consent)
• Prevent fraud and unauthorized activities
• Maintain website security
• Comply with legal obligations

3. Marketing Communication

We may send promotional emails, SMS, or campaign offers regarding:

• New arrivals
• Special discounts
• Seasonal sales
• Exclusive member offers

You may unsubscribe anytime by clicking the unsubscribe link or contacting us directly.

4. Payment Security

All payments are processed via secure third-party payment gateways.

Techeasy does not store full debit/credit card details on our servers.

We use SSL encryption and industry-standard security measures to protect your data.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Courier & Delivery Partners
• Payment Gateway Providers
• Hosting & IT Service Providers
• Legal Authorities (if required by law)

All third parties are required to maintain confidentiality and protect your data.

6. Data Retention

We retain personal data only for as long as necessary to:

• Complete transactions
• Comply with legal requirements
• Maintain accounting records
• Resolve disputes

After this period, data is securely deleted or anonymized.

7. International Data Transfer

If you access our website from outside Bangladesh, your data may be transferred to and processed in Bangladesh.

By using our Service, you consent to such transfer.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw marketing consent
• Request account closure

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised Effective Date. Continued use of our Service constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Techeasy
Website: www.techeasybd.com
Phone: 01344063810
Email: support@techeasybd.com
Address: 218, Shahera Tropical Center (6th Floor),Elephant Road, Bata Signal, Dhaka-1205